Conditions of Carriage

Please note the following conditions of carriage, safety and site information…

  • The railway is a working environment, so please ensure children are supervised at all times during your visit.
  • The company accepts no liability for any inaccuracy in the information contained on this website.
  • Pricing information is subject to alteration without notice.
  • Special fares or discounts may apply at selected events – please check the Event List or contact the Booking Office for further details.
  • Unless otherwise stated for special events, child fares apply to children aged 5 to 15 years, while under 5’s travel free.
  • Group rates are available on request, but do not apply to our special events – please contact the Booking Office for further details and seat reservations.
  • We welcome well behaved dogs, who can travel for free, but not on seats!
  • Timetable information is subject to alteration without notice.
  • On occasion, operational reasons may require that a diesel locomotive or motor launch is used to replace the steam locomotive and “steamer” service.
  • Steamer services cruising from Lakeside Pier to Bowness and Ambleside are operated by “Windermere Lake Cruises


Online Tickets, Terms and Conditions:

  • Your ticket is subject to the standard terms and conditions of carriage.
  • We have the right to revise and amend these terms from time to time.
  • Ticket prices are correct at time of purchase and can be revised at our discretion.
  • The price comprises the face value of the Ticket and our booking fee.
  • Tickets are valid for the date of travel only and where a train time is specified, they are only valid on that specified train.
  • Tickets will not be exchanged or refunded.
  • Tickets may not be resold or transferred to another party.
  • The railway cannot be held responsible for any tickets that are lost or stolen.
  • Your ticket does not guarantee a parking space.
  • Only if a special event is cancelled by us, will you be offered a transfer to a rescheduled event (subject to availability) up to the face value of the ticket or, if you are unable to attend the rescheduled event or it is not rescheduled, a full refund of the price you paid (excluding processing fee)
  • Our liability in connection with any Ticket purchased through our site is strictly limited to the purchase price of that Ticket.
  • We accept no liability for any losses which we cannot reasonably foresee at the time of making a sale of a Ticket, or for business losses.
  • Where you buy any Ticket from an Event operator through our site, the seller’s individual liability will be set out in the seller’s terms and conditions.
  • On the extremely rare occasion that there are NO seats available on the train you may have to wait for the next one.

next special event

Senior Saver Days

These are every Friday in April, May, Sept and Oct. Local senior citizens can ride the rails ...


Do you live in the LA or CA area?

You can apply for a Local Resident Discount Card, download a form now and start saving! CLICK HERE

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IMPORTANT NOTICE Due to the current situation and government advice we have taken the decision to close the railway as of today, Monday 23rd March. All operations will cease until further notice. Thank you for your understanding.