Shop Terms

Delivery

Currently we only deliver to UK mainland.

Postage rates will be calculated at checkout

0 – 200g = £1.99
201g + = £3.99

There will be 1 postage cost per transaction, unless you order over the maximum allowance on a specific product. In this instance you will pay extra postage, again calculated at checkout.

Delivery will be via second class Royal Mail.

We aim to dispatch your items on the next working day after your order is placed, however in the current climate please allow up to 7 working days for your order to arrive.

Damages

If any items arrive damaged please contact us via onlinesales@lakesiderailway.co.uk and we will organise a replacement or refund.

Returns

If you are not completely satisfied with your purchase, you may return the item/s within 30 days in an unused re-salable condition. The customer will pay the return postage.
Return address:
The Gift Shop,
Lakeside and Haverthwaite Railway,
Nr Ulverston,
Cumbria
LA12 8AL

Please include your order number in your return.

Once we have received the item/s a refund will be paid to the card used to originally place the order. (refund will exclude original delivery cost)
Items can not be exchanged.

Good-To-Go Visit England